Treatment introduction

Subject to the terms and conditions of this Contract, the Guest or the Guest’s Agent may book a reservation for a stay at one or more properties (the “Property”) owned or operated by the Property Operator (as defined below) and for recreational activities, events and other services provided by the Property Operator, Other Eleven Entities or one or more third parties (“Activities”) (collectively, a “Booking”). Activities may include, for example, trips, excursions, events and activities occurring off the Property, and helicopter travel and services. Eleven is not the owner or operator of the Property or the provider of the Activities. Eleven is collecting payment, accepting, creating, facilitating and managing the Booking for the Guest subject to the terms and conditions of this Contract. The Guest or the Guest’s.

Features

The Guest is required to pay a deposit (“Deposit”) at the time the Guest or the Guest’s Agent places the Booking and the balance is due prior to the start of the stay set forth in the Booking. The Deposit, payment amounts, and payment deadlines are set forth in Eleven’s Deposit and Cancellation Policies (the “Deposit and Cancellation Policies”). The Deposit and Cancellation Policies may be viewed at Deposit and Cancellation Policies and are incorporated herein by this reference. Please review Eleven’s Deposit and Cancellation Policies to determine the Deposit and payment amounts, requirements and deadlines. Unless otherwise expressly set forth in this Contract, all Deposits and other payments made by the Guest are non-refundable. Should the Guest not timely pay the balance in full when due, Eleven reserves the right to Cancel the Booking in full and the Guest’s Deposit is non-refundable.

Payment

Unless otherwise expressly indicated by Eleven, all amounts for the Booking are stated and charged in United States Dollars. For payments made in a currency other than United States Dollars, the Guest bears all risks and costs associated with currency conversions and fluctuations, including fees, service charges, and any loss in value resulting from such conversion. If the Guest makes payment by wire transfer then the Guest will be required to pay any and all wire transfer fees and must submit to Eleven proof of the wire transfer within seventy-two hours. Eleven reserves the right to impose a surcharge for other forms of payment, including credit card transactions, and other payment methods that incur administrative or processing fees or other charges.